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This section contains various frequently asked questions and the most suitable answers for them. You can search and find out the entries that are of your interest.

You will be able to select from a multi-level department and category list. Thus each department will have a number of categories under it, each of which may in turn have more than one child categories. The knowledge base entries will only be present in leaf level categories. So select the category in the leaf level, that might be having your interest.