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Granting a Discount

Discounts in HSPcomplete are separate objects included in the Billing Director settings. A discount includes the percentage of discount given and the scope of fees this discount is applied to:

Thus, at first you should create one or more discounts in the Billing Director > Discount Manager > Discount Categories and then you can go to an account profile (Financial Info tab) and assign a discount.

The discounts that can be assigned to customer accounts are called Discount Categories. Discount categories assigned to reseller accounts as a 'partner discount' are applied to amounts a reseller pays provider for resold services.

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