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Entering the Account Administrative Contacts

Editing the Account contacts does not mean both creation of new user profile in your account and any changes to your account users login credentials. This is just the additional information necessary for correct content of the automatically generated e-mail notifications that will be sent to your customers. Such notifications are generated from the message templates that contain the special expressions called placeholders that are automatically replaced with administrative contact e-mail or the name of person responsible for administrative issues in your Hosting Company. Later you can adjust both the technical and billing contacts that will be used in the same way. However, the administrative contact is the required information for your account profile and that is why this setting is included in the Initial Setup Wizard. For the first time, both the billing and technical contacts are automatically set the same as the administrative one.

Please, adjust your account administrative contacts:

  1. Type the name of person responsible for administrative issues in your Hosting Company into the relevant fields next to the Name position. By default, these fields are pre-filled with the account administrator name. This name will be used by placeholders containing in the automatically generated e-mail notifications.
  2. Type the contact e-mail used for administrative issues. This e-mail will be used by placeholders containing in the automatically generated e-mail notifications.

    Important: By default, this field is pre-filled with the administrative user e-mail used as user login. It is better that you type some other e-mail address here.

  3. Enter both the telephone and fax numbers used for contacts on administrative issues into the relevant fields.

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